Final proofing of artwork is customer's responsibility. It is the customer’s responsibility to ensure that the proof is accurate when approved. Please double-check spelling, product numbers, dates, layout, and design before approving artwork. If a proof containing errors is approved by the customer, the customer is responsible for the payment of all original costs of printing (film positives, screens, setup charges, any substrates), including corrections and reprints. The customer is 100% responsible for approvals of Copyright, Trademark and Licensing Agreements of artwork. By APPROVING the artwork, the customer acknowledges they are contractually bound for payment of all services rendered. All artwork must be approved by the customer prior to production.

Container and Packaging artwork is copyrighted. Container and Packaging—via its network of designers—may be commissioned by clients to create artwork on their behalf. All artwork originated by designers is copyrighted by Container and Packaging and cannot be reproduced without our permission. It is illegal to duplicate or reproduce copyrighted artwork without prior written permission.

Purchasing rights to artwork. To purchase rights to artwork designed and owned by Container and Packaging Supply, please contact us at 1-866-825-8736. When artwork copyrights are purchased, Container and Packaging releases native working files (PSD, AI, INDD, FLA, etc.) to the client and deletes them from storage. Please discuss details with the Studio Lead.

Our Commitment to Privacy. Container and Packaging is committed to protecting your privacy. This notice explains what we collect, why we collect it, how we use it, and the choices you have.

Information we collect. Our site functions to service our customers and allow them to fulfill their needs as easily and unobtrusively as possible. We collect the following items of information when you interact with us:

• Name

• Address

• Telephone number

• Email address

• Credit card information

• Order and quote history

• Website usage information collected through cookies and similar technologies (see below)

How we use information. Information we collect is used to process orders, ship products, respond to questions, provide order confirmation and package tracking, and improve our services. By providing your phone number you agree to receive SMS messaging. You can opt-out at any time by texting "STOP". We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. All credit card information is stored securely with Authorize.net, a secure third-party vendor.

Our Commitment to Data Security. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies and similar technologies. When you visit our site, we and our service providers use cookies, pixels, tags, and similar technologies (together, "cookies") to make the site work, understand how visitors use it, and support our marketing. We use three categories.

Necessary. Required for the site to function. These include session management, shopping cart persistence, checkout, security, load balancing, and the storage of your cookie preference itself. Necessary cookies are set regardless of your consent choice and cannot be turned off through the banner.

Analytics. Help us understand how visitors interact with the site so we can improve it. Tools in this category include Google Analytics 4, Visual Website Optimizer (VWO), and HubSpot analytics.

Marketing. Support our advertising: reaching prospective customers on other websites and platforms, measuring the effectiveness of that advertising, and personalizing messages. Tools in this category include Google Ads, Google Tag Manager, Meta Pixel (Facebook and Instagram), LinkedIn Insight Tag, Microsoft Advertising (Bing UET), CallRail, HubSpot, and Warmly.

Your choices and controls. When you first visit the site you will see a cookie banner asking you to make a choice about analytics and marketing cookies. Necessary cookies are always active. You can Accept all to allow analytics and marketing cookies in addition to necessary cookies. You can Reject non-essential to allow only necessary cookies, in which case analytics and marketing tools will not fire. You can Manage preferences to choose analytics and marketing independently. Your choice is stored in a cookie on your device for 12 months. After 12 months, or if you clear your browser cookies, you will see the banner again.

Changing your mind. You can revisit your cookie choices at any time by clicking the Cookie Preferences link in the site footer. Changes take effect immediately for the current browser and device.

Different defaults based on your location. Because different regions have different legal requirements, the banner's default state depends on where you are visiting from. Visitors from the United States: analytics and marketing cookies are enabled by default under an opt-out model consistent with US state privacy laws such as the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). You can opt out at any time using the banner or the Cookie Preferences link. Visitors from the European Union, United Kingdom, European Economic Area, and Switzerland: analytics and marketing cookies are disabled by default under an opt-in model consistent with the General Data Protection Regulation (GDPR). Nothing beyond necessary cookies is set until you affirmatively consent. We determine your general location from the IP-country header provided by our content delivery network. This is a coarse geographic signal only; we do not use it to identify you.

Browser and platform controls. You can also control cookies at the browser level (Chrome, Safari, Firefox, and Edge each offer settings and clear-cookies options) and at the platform level for many advertising services:

• Google advertising controls: https://adssettings.google.com/

• Meta advertising controls: https://www.facebook.com/settings?tab=ads

• LinkedIn advertising controls: https://www.linkedin.com/psettings/advertising

• Digital Advertising Alliance opt-out: https://optout.aboutads.info/

• Network Advertising Initiative opt-out: https://optout.networkadvertising.org/

• European Interactive Digital Advertising Alliance: https://www.youronlinechoices.eu/

Do Not Track and Global Privacy Control. Some browsers offer a Do Not Track signal or the Global Privacy Control (GPC). Where legally required, we treat a GPC signal as an opt-out of the sale or sharing of personal information. Do Not Track is not currently a legally mandated signal we act on.

Data retention and security. When you make a choice in the cookie banner we log a record of that choice on our servers for compliance and audit purposes. Each log entry contains the consent choice itself, an anonymized identifier for your visit (a one-way hash of your IP address combined with a salt that rotates every 30 days, so the original IP cannot be recovered), a short hash of your browser user-agent string, the general country from which you visited (at country level only), and the timestamp of your choice. Consent log records are retained for 13 months and then automatically deleted. The cookies described above expire on different schedules depending on their purpose. Session cookies expire when you close your browser. Persistent cookies typically expire between 30 days and 24 months from the date they were set, depending on the tool.

California privacy rights (CCPA / CPRA). The advertising and analytics tools listed above may collect the following categories of personal information as defined by the CCPA and CPRA:

• Internet or other electronic network activity information (browsing history, search history, and information regarding your interaction with the website, advertisements, and email)

• Commercial information (products or services considered, purchase histories or tendencies)

• Inferences drawn from the above to create a profile reflecting preferences and characteristics

• Geolocation data at a general country or region level

For purposes of the CCPA and CPRA, we may share personal information for cross-context behavioral advertising through the marketing tools described above. We do not sell personal information in the traditional monetary sense. You have the right to opt out of the sharing of your personal information for cross-context behavioral advertising. You may exercise this right by clicking Reject in the cookie banner when it appears, by clicking Cookie Preferences in the site footer and updating your marketing consent to off, or by enabling the Global Privacy Control (GPC) signal in your browser, which we will treat as an opt-out request.

European privacy rights (GDPR / UK GDPR). For visitors from the European Union, United Kingdom, European Economic Area, and Switzerland, necessary cookies are set on the basis of legitimate interest (they are essential to providing the requested service). Analytics and marketing cookies are set only after you affirmatively consent through the cookie banner. Consent is the legal basis for these categories. You may withdraw your consent at any time by clicking Cookie Preferences in the site footer. Withdrawing consent will not affect the lawfulness of processing that occurred before withdrawal. Some of the tools described above are provided by companies established outside the European Economic Area, primarily in the United States. Where such transfers occur, we rely on the transfer mechanisms provided by the applicable vendor, which typically include Standard Contractual Clauses or approved certification schemes.

How to Contact Us. Should you have questions about this policy or would like to exercise any privacy right described above, send us an email at info@containers.com. If you believe that any information we are holding on you is incorrect or incomplete, please email us and we will promptly correct any information found to be incorrect.

Updated: July 24, 2026

What is a copyright? A copyright is a property right in an original work of authorship and is recognized by most countries of the world. Copyrightable expressions can take many forms, but for Container and Packaging, are categorized as literary, musical, dramatic, pictorial, graphic, computer programs, motion pictures, and sound recordings.

www.containerandpackaging.com is copyrighted. All content at containerandpackaging.com (code, blog articles, verbiage, images, videos, photographs, graphics, descriptions, audio files, etc.) is either (1) originally generated and copyrighted by Container and Packaging, (2) Container and Packaging has legally secured the proper permissions and licensing to include it, or (3) Container and Packaging has properly cited information gathered from secondary sources.

Rights and permissions. Using any content from containerandpackaging.com without proper citation, is considered a violation of copyright law. If you have any questions regarding the use or licensing of Container and Packaging copyrighted materials, for example photographs, video footage, blog articles, images, graphics, please submit a properly executed Content License Agreement

Design artwork is copyrighted. Container and Packaging—via its network of designers—may be commissioned by clients to create artwork on their behalf. All artwork that is wholly or completely originated by Container and Packaging is copyrighted and cannot be reproduced without Container and Packaging’s permission. If a client has provided logos or layouts or preexisting artwork to a Studio designer, then Container and Packaging does not claim to hold any copyright to that artwork—even though we may make edits. It is illegal to duplicate or reproduce copyrighted artwork without prior written permits. Container and Packaging stores all client artwork. To purchase the copyrights to your artwork wholly originated by Container and Packaging, please contact us at (866) 428-5865. When artwork copyrights are purchased, Container and Packaging releases native working files (PSD, AI, INDD, FLA, etc) to client and deletes them from storage.

The return process should be relatively quick and painless. Returns will be issued within the following criteria:

Notify Container and Packaging within 30 days of receipt of any product you wish to return.

Products must be shipped back within 14 days of the return authorization date.

While we are happy to be flexible in shipping out partial cases, we are only able to accept product returns in full case quantities.

Returned product is subject to a 20% restocking fee.

Return shipping charges will apply.

Glass products must be returned as a pallet shipment. Returns of glass items shipped via UPS or FedEx will not be accepted.

All returned items must be in unused, original condition for resale.

Clearance items and Special Order non-stock items cannot be returned.

To process a return via email/phone:

Drop us a line at customerservice@containers.com, or give us a call at (866) 428-5865. Upon receipt and inspection of the product, we will issue a credit less a 20% restocking fee.

Companies that resell our containers, or package their products in our containers for reselling purposes, may be exempt from paying State sales tax. While each state is slightly different, a company can obtain a reseller permit or resale certificate. We encourage you to review the specific state requirement where you do business and consult with a state and local tax advisor.

Please provide your sales tax reseller permit or exception certificate to customerservice@containers.com and state tax on future purchases will not be collected.

In order to comply with state sales tax laws, Container and Packaging is required to retain on file an executed exemption certificate from all of our customers who claim a sales tax exemption. As a seller, if we do not have a properly completed certificate, we are obligated to collect and remit state sales tax on all purchases.

To inquire about canceling an order, please call us at (866) 428-5865. Generally an order can be canceled up until the time it is processed. However, please be aware of the following fees that may apply:

• An order cancelation that is placed prior to the order being prepped for shipping will be canceled at no charge.

• Any order cancelations received after the order has been shipped will incur a 20% restocking fee and any applicable shipping fees to return the order to our location.

Container and Packaging assumes no responsibility for suitability of any container or closure for customer's particular use. It is the customer's responsibility to do product compatibility testing with containers and closures selected by the customer. Customer is responsible to comply with any State and Federal laws. Seller expressly disclaims any implied warranties of merchantability, fitness for purpose, title, and noninfringement. We are not responsible for consequential damages arising from customer's selection and use of containers and closures supplied by us. Container and Packaging makes no warranties that the products comply with individual State or Federal regulations.

Under California Proposition 65, manufacturers have primary responsibility to provide any product warnings. Container and Packaging works with manufacturers to ensure product information is available to customers and that we comply with all requests. If you have any questions about the content of a product and potential WARNINGS, please make this request with customer service or your packaging consultant.

Due to the different combinations of ingredients, in particular active ingredients and essential oils, certain plastics may react poorly with your products and become defective. We cannot guarantee that any container will function properly with your particular product.

We will provide you with samples of most of our products free of charge (customers will pay for freight charges).

Please test your products with each container before filling large runs.

Requests for payment on terms invoices by credit card will incur a transaction processing fee of 3%.

Thank you for your business. We look forward to working with you on developing the perfect package for your product!

Our standard warehouse processing time is 2 - 3 business days. Please allow an additional 3 - 7 business days for transit. From order placement to receipt of the product may take between 5 to 9 business days, if shipped in the continental US. Unless specifically requested, orders will ship via UPS Ground.

In the event that an item is out-of-stock, you will be contacted with options for replacements or back orders. If we do not hear back from you within 24 hours, we will ship all items we have on hand and back order any remaining items. Backorders will be shipped once the product has arrived in our warehouse.

Customer Shipper Account Numbers

We do accept customer shipper account numbers (UPS, FedEx, etc.).

UPS Claims

All boxes and items leave Container and Packaging in optimal condition. All our packages meet UPS shipping requirements upon leaving our warehouse. Any damaged items are shipping related and claims must be placed with the shipping company (UPS). Container and Packaging will take the necessary precautions to avoid undue damage and cannot claim responsibility for items damaged during shipment. If your product is damaged, please call 1-866-428-5865 to begin a claim.

International Shipments

For international shipping to all countries (except Canada), Container and Packaging has a minimum order amount of $2,500 and requires you to use your own Freight Forwarder. These requirements include shipments to Puerto Rico and U.S. Territories. Please work directly with your sales consultant to use your Freight Forwarder to process international shipping. (Please note, international orders cannot be completed through our online shopping cart).

Canadian Shipments

For Canadian orders shipping via UPS, the brokerage fees and taxes are part of the shipping fee shown online. If you choose to use your own carrier, you will be responsible for those fees and providing a broker to get your order through customs.

Shipping Deadlines

Container and Packaging works hard to support customer needs and therefore uses a variety of shippers. Due to the volume of packages we ship, all shippers have established pickup times and deadlines for Container and Packaging. Deadlines are as follows:

• USPS and FedEx - 10:00 AM MT

• UPS - 1:00 PM MT

• All other carriers - Require 24-hour warning before pickup

Any shipments received after these deadlines cannot ship until the following business day.

You can request a sample from the item page. You can request up to 10 different samples for a shipping and handling flat fee of $7.50 plus tax.

Processing Sample orders: Processing orders will take 1 to 3 business days. Once processed and pulled, we will bill your credit card $7.50 plus tax for US orders and $15 plus tax for Canadian orders for shipping and handling.

Exluded items: We do not offer drums, pails, gamma lids, glass display jars, plastic hex jars, candle glass 12 oz. or larger, or other large items as samples, and reserve the right to refuse any sample request.

Ten samples only please: We allow for 10 different items to be sent out per sample request. Any requests beyond 10 will not be processed.

Samples and purchasing products in same order: Orders which include samples and product are fine. We will not, however, send samples of items that are included as regularly ordered items on the same sales order. For example, orders requesting 12 B130s and 1 sample B130 will not be accepted. We will only send the 12 B130s.

Buyer is solely responsible for the filling, sealing, labeling, packaging, distribution, and sale of any final product containing capsules. Seller assumes no liability for, the contents filled into the capsules, the methods used for filling or processing, or the ultimate application or consumption of the capsules by end users. Seller makes no warranties regarding their suitability for any particular end uses.

Buyer is exclusively responsible for ensuring compliance with all applicable local, state, federal, and international laws and standards, including but not limited to those enforced by the FDA, Health Canada, or EMA. Seller disclaims any responsibility for non-compliance arising from the Buyer's actions or omissions.

Buyer must conduct all necessary testing, risk assessments, and quality controls to mitigate any health or safety hazards. Seller shall not be liable for any adverse effects, injuries, illnesses, or damages resulting from the use, misuse, or consumption of the capsules or any filled products, whether direct, indirect, incidental, consequential, or otherwise.

Seller's liability is limited to the purchase price of the capsules. Seller shall not be liable for any claims, losses, damages, costs, or expenses (including legal fees) related to Buyer's use of the capsules.

By accepting a quote or placing an order, Buyer confirms that it has read, understood, and agrees to this disclaimer.